Help using the Babaru website.
We want you to be able to explore Babaru, read product information and reach our team. Here are the website controls and support options available to you.
Reading and display
Use your browser's zoom and text-size controls to make content easier to read. The main product and information pages adapt to smaller screens. Product information and support links are provided as page text.
Different browsers and assistive technologies can behave differently. If an element is difficult to use, tell us which page and control caused the problem.
Video and sound
Videos have play, pause and volume controls. Product descriptions, setup information and the FAQ are available as text, so you do not need to play a video to read the core product details.
Not every video has captions or a transcript. If you need an accessible explanation of a particular clip, email our team and identify the clip.
Checkout assistance
Checkout uses Stripe's payment interface. If you encounter a barrier while ordering, email babaru@babaru.ai with the step you reached and any error message. Do not send full card details, security codes or passwords by email.
For accessibility questions about the toy or companion app, contact us before purchasing. Website accessibility features do not establish the features available in the physical product or app.
Report an accessibility barrier
Send the page address, a short description of the problem, and the browser or assistive technology you use, if you are comfortable sharing that information. Let us know what alternative format or assistance would help.
We will use your feedback to investigate the issue and help you access the information you need. This page describes available features and support; it does not claim certification against an accessibility standard.