Babaru is designed for families. This Privacy Policy explains what information we collect, why we use it, how long we keep it, and the choices available to parents and users.
This Privacy Policy applies to the Babaru website, mobile application, and related services (collectively, the "Service"). It explains how we collect, use, disclose, and safeguard information when you use our Service. This Service is provided by [Legal entity name], registered at [registered business address] ("we," "us," "our").
Babaru is intended for children ages 8 and up. Parents or legal guardians should set up and manage the experience. The architecture and conversation-data handling require confirmation.
We collect different types of information depending on how you use our Service. Conversation-data practices are awaiting confirmation (see Section 4).
This includes information you provide when you create an account, contact support, or provide feedback, such as your name, email address, and country/region.
We automatically collect certain information about your device and how you use the Service, including device type, operating system, app version, language, and usage data.
Babaru is built for children to use under parental supervision. Account setup is completed and verified by a parent or guardian, and account management and privacy settings are controlled by that parent or guardian throughout. We do not knowingly collect more information from a child than is reasonably necessary to provide the Service.
Pending verification: where conversation audio is processed; whether audio, transcripts, temporary context or saved memory are retained; who can access them; and whether any conversation data is shared or used for model training.
We use the information described in Section 2 to provide, maintain, and improve the Service (performance of our contract with you), communicate with parents about their account (performance of our contract with you and our legitimate interest in customer support), and keep the Service safe and secure (our legitimate interest in security and fraud prevention). Where we rely on consent, such as for account setup by a parent or guardian, you may withdraw that consent at any time as described in Section 10.
We may share the account and contact information described in Section 2 with trusted third-party service providers who help us operate the Service, such as hosting and customer support providers. Conversation-data sharing practices remain to be confirmed. These providers are only permitted to use information as needed to perform their services for us.
We only use non-essential cookies and similar technologies with your consent, which you can give or withdraw at any time. For more detail, see our Cookies page.
Retention periods for conversation audio, transcripts, context and saved memory require confirmation. Account and contact information is retained for as long as your account remains active, and is deleted within [30] days of account deletion, unless a longer retention period is required by law.
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, but we work to protect your family's information.
Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of information we hold about your family, and to object to or withdraw consent for certain processing. Parents can exercise these rights, or request a review or deletion of their child's information, at any time using the contact details in Section 13. If you are in the EU or UK, you also have the right to lodge a complaint with your local data protection supervisory authority.
Whether conversation data is transferred internationally requires confirmation. Account and contact information described in Section 2 may be transferred to and processed in countries other than your own, including Hong Kong and mainland China. When this happens, we rely on Standard Contractual Clauses or another lawful transfer mechanism to ensure appropriate safeguards are in place.
We may update this Privacy Policy from time to time. If we make material changes, we will update this policy and, where appropriate, notify parents directly.
If you have questions about this Privacy Policy or how we handle your family's information, or wish to exercise any of the rights described in Section 10, contact our privacy team at [privacy contact email] or [registered business address].
